We will gladly refund your original purchase price if you are not happy within 30 days of receipt, you are welcome to arrange return of the order at your expense as long as the product is in its original resalable condition, unused, unassembled, and with original packaging including all accompanying hardware, labels, tags and instructions.
Shipping times are average estimates of when a product would usually "ship out" (picked up by carrier) under normal buying conditions and not precise, especially with heightened seasonal spending. Orders submitted on weekends are processed on the next business day. We can not be responsible for unforeseen circumstances which may occasionally interfere with an estimated delivery schedule. We make every effort to contact the customer as soon as we become aware of an item out of stock or anticipate a shipping delay.
Under freight company policy, the driver is only authorized to transport merchandise to curbside of residence. Please be prepared to assist with the acceptance and placement of your delivery. You will be notified before with a date and time of delivery for you to make the appropriate plans.
Consumers are recommended to be home and should inspect shipment contents when accepting delivery of your items from the commercial transport company. If your order has sustained damage, you must note it when signing and accepting delivery for insurance compensation. Please do not refuse commercial shipment of a freight delivery as it will be considered a cancellation of the order and the customer will still be responsible for round-trip freight and restocking charges normally 15%. Please sign delivery receipt and make sure to note any damage and inform us immediately in order that we may deal with any issues.
Consumers have a right to inspect package contents when receiving delivery from handler and refusing packages if the product is damaged, stating "damaged upon inspection". (Products are not shipped from us with damaged, torn or excessively taped packaging.) If you receive your order in this poor condition, it was sustained in transit and fault is with the carrier. If you are not home when your order is delivered, please inspect the contents as soon as possible & immediately notify carrier and us of any damage claims within three days of receipt plus retain all original packaging for carrier inspection and/or pickup, in order to receive a timely replacement. (Supporting photos of damage can be helpful.) If you discover a possible defect in product upon delivery which is uncharacteristic of natural wood, please report it to us within five days of receipt in order that we may deal with any issues.
If your order shipment is Cancelled, Refused (excluding damage claim) , Unwanted or Undeliverable after shipping, we will only charge your account the outbound and turnaround shipping charges, handling and/or credit card processing fees to recover our expenses. In addition, we also reserve the right to impose a restocking fee upon the customer.
We deliver within the 48 contiguous United States.
We do not deliver to Alaska, Hawaii, Puerto Rico, Canada or International.
PRICES SUBJECT TO CHANGE
Prices are subject to change and/or correction at any time.
THESE TERMS AND CONDITIONS MAY CHANGE
Manor Teak Furniture reserves the right to update or modify these terms and conditions at any time without prior notice. Your use of the manorteakfurniture.com website following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed.